Shipping policy

Last updated: August 2, 2026

At DeckGuard, we work to process and deliver your order as efficiently as possible.

Processing Time

Orders are generally processed within 1–3 business days after payment has been successfully received.

Processing may take additional time during periods of high order volume, promotions, or public holidays.

Delivery Time

Orders are generally delivered within 5–12 business days after the order has been processed.

Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on circumstances outside our reasonable control.

Order Tracking

Where tracking information is available, it will be provided to you after your order has been processed and shipped.

Please allow some time for tracking information to become active after receiving your tracking details.

Delivery Issues

If your order has not arrived within the expected delivery timeframe, please contact us at:

hello@trydeckguard.com

Please include your order number so that we can assist you as quickly as possible.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If an order cannot be delivered because incorrect or incomplete information was provided, please contact us at trydeckguard@gmail.com as soon as possible.

Damaged Packages

If your package arrives damaged, please contact us at trydeckguard@gmail.com and provide your order information along with photographs of the damaged package and product.

Damaged products are subject to review under our Return & Refund Policy.

Contact

For shipping-related questions:

hello@trydeckguard.com