Privacy policy

Last updated: June 18, 2026

DeckGuard (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, trydeckguard.com.

This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.

Information We Collect

When you visit our website, place an order, contact us, or otherwise interact with DeckGuard, we may collect information such as:

  • Name
  • Email address
  • Billing and shipping information
  • Phone number, if provided
  • Order and transaction information
  • Information you provide when contacting customer support
  • Website usage and technical information

We only collect information that is reasonably necessary to operate our website, process orders, provide customer service, and improve our services.

How We Use Your Information

We may use collected information to:

  • Process and fulfill orders
  • Provide order and customer support
  • Process payments and refunds
  • Communicate with you regarding your order
  • Respond to questions and requests
  • Improve our website, products, and services
  • Prevent fraud, abuse, or unauthorized activity
  • Comply with applicable legal obligations

Payment Information

Payments are processed through third-party payment providers. DeckGuard does not intentionally store complete payment card details on its own systems.

Your payment information may be handled by the applicable payment provider according to its own privacy policy and security practices.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential functionality, understand website usage, remember preferences, and improve the customer experience.

Third-party services used by our website may also use cookies or similar technologies in accordance with their own policies.

Third-Party Services

We may use third-party service providers to help operate our website, process payments, provide analytics, deliver services, and support our business.

These providers may process information as necessary to perform the services they provide to us.

Information Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer service, resolving disputes, maintaining business records, and complying with applicable legal obligations.

Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including rights to access, correct, or request deletion of certain information.

To make a privacy-related request, contact us at:

hello@trydeckguard.com

We may need to verify your identity before completing certain requests.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Contact

For privacy questions or requests:

hello@trydeckguard.com